We pick & you choose

Do you love adventure and would like to enjoy every place you visit even more? We hand pick the perfect activities from around the world, for you to enjoy them accompanied by experienced guides and hassle free.

How it Works

We are always looking for the best available local agencies, to work with.
Together with the agency we hand pick the most popular and interesting activities for you.
You simply choose and book your activity. Once we confirm your booking, you can start to look forward to it.
We will let you know when and where to be and what to take with you. Do not worry about anything else.
You will arrive at a location where the organizer will be waiting for you.

And then you simply enjoy!
And if anything goes wrong, we're here for you - we'll solve all the problems together.

What are you interested in?

What is included in your activity?

The cost of activity includes everything that is described in detailed overview. So please read carefully all the information and instructions. For some activities, E.g. transport is included in the price. The same goes for necessary equipment.

How long until I get booking confirmation?

We will confirm your booking within 24 hours. If your selected date is no longer available, we will offer you 3 other available dates.

Which payment methods do you provide?

The activities can be paid online by a credit card, via secured payment gateway or PayPal. We accept VISA and MasterCard.

The payment does not go through, what should I do?

If you have any problems with payment, please contact our customer support via e-mail support@outdoortrip.com.

I need to change the date or number of participants, what should I do?

If you need to reschedule your activity or change the number of participants, please contact our customer support via e-mail support@outdoortrip.com.

If my plans will change, until when I can cancel the experience?

The free cancellation depends on the Cancellation Terms stated for each activity in the Cancellation section. Each activity may have one of three different levels of cancellation:

Benevolent Cancellation Policy
Cancellation more than 4 days prior to the starting date. Clients are automatically refunded the full activity price.
Cancellation within 48 to 96 hours prior to the starting date. Clients are entitled to a 50% refund of the activity price.
Cancellation less than 48 hours prior to the starting date. No refunds.

Medium Cancellation Policy
Cancellation more than 10 days prior to the starting date. Clients are automatically refunded the full activity price.
Cancellation within 4 to 10 days prior to the starting date. Clients are entitled to a 50% refund of the Activity Price.
Cancellation less than 4 days prior to the starting date. No refunds.

Strict Cancellation Policy
Cancellation more than 30 days, prior to the starting date. Clients are automatically refunded the full activity price.
Cancellation within 30 to 10 days prior to the starting date. Clients are entitled to a 50% refund of the activity price.
Cancellation less than 10 days prior to the starting date. No refunds.

What can I do if I don’t know the exact date, but still would like to book an activity?

If you do not know the exact date, but would like to book for "Sometime in the future", you can order a voucher without a fixed date. You can also give it as a gift.

I would like to book a tailor made activity, will you help me?

There are situations where you may not find exactly what you are looking for. However, we are able to build a tailor made activity with a specific agency in desired location. So do not hesitate to contact our customer support via e-mail support@outdoortrip.com.

Контакт

У вас есть вопрос или вам нужна дополнительная информация о деятельности?

Вы можете связаться с нашим европейским офисом с 9 утра до 5 вечера по центрально-европейскому времени в будние дни и с 11 утра до 5 вечера в выходные и праздничные дни